Shipping & Delivery

Information about our delivery process, shipping costs, and what to expect when your order arrives.

Delivery Areas

🇧🇪

Belgium

Our home market with fastest delivery times.

  • • All regions covered
  • • Delivery: 2-5 business days
🇳🇱

Netherlands

Full coverage across all provinces.

  • • All regions covered
  • • Delivery: 3-7 business days
🇩🇪

Germany

Nationwide delivery available.

  • • All federal states covered
  • • Delivery: 5-10 business days
🇱🇺

Luxembourg

Full country coverage.

  • • Nationwide delivery
  • • Delivery: 3-7 business days
🇫🇷

France

Delivery available to all regions.

  • • Mainland France
  • • Delivery: 5-10 business days
🇪🇺

Other EU Countries

Contact us for delivery options.

  • • Austria, Poland, etc.
  • • Delivery: varies by location

Shipping Costs

Shipping costs are calculated based on the size and weight of your order and your delivery location. The exact shipping cost will be displayed at checkout before you complete your order.

How Shipping is Calculated

  • Size:Larger products require more packaging and handling
  • Weight:Steel products are heavy, which affects shipping costs
  • Distance:Delivery costs vary by country and region

Free Shipping Available

Orders above a certain value may qualify for free shipping within Belgium. The threshold will be shown at checkout.

Production & Delivery Timeline

Production Time

2-4 weeks

All products are made to order. Production time depends on product complexity and current order volume.

Shipping Time

2-10 days

After production is complete, shipping time varies by destination country.

Timeline Overview

1

Order Confirmation

You'll receive an email confirming your order within 24 hours

2

Production

Your order enters production queue (2-4 weeks)

3

Ready for Dispatch

You'll receive a shipping notification with tracking info

4

Delivery

Your order is delivered to your specified address

Delivery Information

What to Expect on Delivery

  • • Products are delivered on a pallet or in crates
  • • Standard delivery is curbside (street level)
  • • The carrier will not carry products inside your property
  • • You may need assistance to move heavy items
  • • Inspect packages before signing the delivery receipt

Important Notes

  • • Someone must be present to receive the delivery and sign
  • • The carrier will contact you to arrange a delivery time
  • • Note any visible damage on the delivery receipt before signing
  • • Report shipping damage within 48 hours with photos
  • • Keep all packaging until you've inspected the products

Handling Heavy Products

Steel welding packages are heavy. Please ensure you have appropriate help or equipment available on the day of delivery to move the products from curbside to your desired location.

Questions About Shipping?

Contact our team for specific shipping quotes or delivery questions for your location.

Contact Us